Insights and innovation from Solix, Inc., an industry leader in connecting people to programs for essential government and commercial services.
June 12, 2016
Rural health care providers in California in search of telehealth solutions that will enhance their efforts to connect to the medically underserved are signing up to meet with Solix, Inc., a Gold Sponsor of the […]
June 12, 2016
Rural health care providers seeking counsel and solutions that address telehealth access and high telecom costs are signing up to meet with Solix, Inc., a Gold Sponsor of the National Association of Rural Health Care’s […]
June 12, 2016
On average, a company loses eight to 15 percent of its customer base annually. And of this eight to 15 percent, an overwhelming 68 percent are lost due to a poor experience over the telephone. […]
June 8, 2016
As part of its mission to increase access to health care through the innovative use of technology, the California Telehealth Network (CTN) has partnered with Solix, Inc. to reach a goal of doubling the amount […]
June 8, 2016
Agencies charged with distributing government aid to homeowners following tragic events such as hurricanes, floods or other disasters through Community Development Block Grants for Disaster Recovery (CDBG-DR) funded by the U.S. Department of Housing and […]
June 8, 2016
Whether providing exceptional customer service or uncovering sales opportunities from new or existing customers, the tactical goal of any call center is to establish a fast, direct customer connection. For this reason, companies must strive […]
June 8, 2016
With instances of waste, fraud and abuse around several public benefit programs peppering today’s headlines, there’s increasing focus on identifying ways to uncover and mitigate these problems as well as preventing them from happening altogether. […]
June 8, 2016
In this difficult economy, many are having trouble making ends meet. For one telecommunications provider out of the Northwest, roughly 16,000 of its customers utilize the government subsidized Lifeline program. This program provides discounted monthly […]
June 8, 2016
America is known as the land of equal opportunity but with regards to technology, there is still a great divide that exists between those who have Internet access and those who do not. In fact, […]
June 8, 2016
The success of any program built on eligibility requirements starts and ends with how well the program is designed and managed. The amount of care placed into a program’s structure will ultimately determine how long […]
